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Posted on: March 25, 2020

FAQs Regarding COVID-19 Orders

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We understand there are many questions you may have regarding the current Orders in place. The situation regarding COVID-19 continues to rapidly evolve with every day bringing a new challenge. We know it can be confusing with all of the information. While the questions below and the Orders do not cover ALL possible instances of preventing exposure, they are put in place to help prevent the spread of the virus so the healthcare system does not get overwhelmed. Residents must comply with the Orders. Residents should also assess each situation outside the Orders based on their needs, not their wants, especially when it comes to the health and safety of the individual and others they may come in contact with. It’s important everyone does their part to limit the spread. The sooner everyone can follow the Orders and follow their own preventative practices to help limit the spread of this virus, the quicker life can begin to get back to normal. Click here to review all the current Orders in place.  

Here is a list of FAQs regarding the Orders that you may have. We’ll continue to adapt this list as necessary (Last Updated September 21, 2020):

  • Can I still go to my doctor appointment? Yes
  • Should I wear face coverings? Yes - they are required by State Order in public spaces.   
  • Can I keep my teeth cleaning appointment with my Dentist? Yes
  • Should I maintain the proper physical/social distancing guidelines in public ( 6 feet separation ): Yes, everyone should still practice these guidelines per the Orders
  • What about getting my haircut? Yes, depending on if you’re barber or salon are open and have the proper protocols in place. Click here to review those State protocols
  • Can I take my dog to get groomed? Yes
  • Will I be able to get my prescription medication? Yes 
  • Can I visit the community pool? Maybe - per the State’s Orders, pools can be open if they are within the 50% operating capacity. 
  • Can I take a walk or jog outside? Yes
  • Can I walk my dog? Yes
  • Can I take my dog to the dog park? No - per these CDC guidelines 
  • Are grocery stores open? Yes
  • Can construction of my new home continue? Yes - residential and commercial construction can continue
  • Will my trash still be collected? Yes 
  • What about my dry cleaners? Yes 
  • Can a lawn service still mow my grass? Yes
  • Can I get my windows cleaned by a professional service? Yes 
  • How about a professional service doing pressure washing or gutter cleaning? Yes
  • Can I meet a group of my friends outside for a game of basketball? Yes, but it’s discouraged - gatherings cannot be larger than 10, practicing appropriate social/physical distancing guidelines.
  • Can I play on the golf course? Yes, but individual gatherings cannot be larger than 10, practicing appropriate social/physical distancing guidelines.
  • How about tennis? Yes - but individual gatherings cannot be larger than 10, practicing appropriate social/physical distancing guidelines.
  • Can I visit one of the parks? Yes
  • Can I play catch with my son/daughter? Yes  
  • Can I take my boat on the lake? Yes - but only with those of your own immediate household or no more than 10 individuals (must keep appropriate physical distancing guidelines in place).
  • Will I be able to visit the bank? Yes 
  • Can I host a party at my house? You shouldn’t. Gatherings cannot be larger than 10, practicing appropriate social/physical distancing guidelines.
  • Will I be able to get food from my favorite restaurant? Yes - if they’re open and operating under the 75% capacity rule for dine-in, or if they offer take out, carry out or drive-through service.
  • Are liquor stores still allowed to stay open? Yes
  • How long will these Orders be in effect? The Governor’s most recent Orders took place September 21 with no definitive end date, while the updated Travis County Orders are in effect until December 15. City Orders will comply with the state and county timelines. 
  • Will I get a ticket if I violate any of these?  City staff will start with education first.  

Thank you for working together to help limit the spread of COVID-19. Please continue to stay home when you can, wash your hands regularly, avoid touching your face, and practice the proper physical/social distancing. Your support is greatly appreciated. #allinthistogether

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